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At 558h55, your information is handled with care and kept strictly within the boundaries of this policy. This page explains what we collect, why we collect it, and the choices available to you — with access subject to your local law and eligible regions.
558h55 collects account registration data, transaction records and session activity when you use our platform. This includes the details you enter when you set up your account, the payment methods you connect — such as Nagad or Rocket — and the pages and features you interact with during a session. We do not sell your personal data to third parties. Information is processed to operate your account, verify transactions and keep the platform running correctly for eligible regions. Where local law in Bangladesh requires specific data handling steps, we follow them. Cookie data is used only for session continuity and basic analytics; you can adjust browser-level cookie settings at any time. We retain your account data for as long as your account is active and for a further period required by applicable record-keeping obligations. When you close your account, we process data removal in line with those same obligations. This policy applies to the 558h55 website and any mobile-browser access from your device. It does not extend to third-party sites linked from our pages.
Understanding what falls inside and outside this policy helps you know exactly where your data protections apply. Four distinct areas shape the scope of what we can and cannot speak to here.
This policy covers data collected when you log in, update your profile, change your password or review your transaction history. Actions taken inside your signed-in account area are within scope, and the records we hold there are governed by this policy.
When you initiate a deposit or withdrawal using Nagad or Rocket, transaction reference data passes through our system. We record the transaction status and reference on our side. The payment provider's own data policy governs their handling of your mobile-wallet details.
Pages you browse, games you open and session duration are logged at a platform level. This data helps us maintain service quality and identify technical issues. It is not shared for marketing purposes and is not linked to identifiable profiles sold to advertisers.
Links to external sites, game content from studios in our lobby, or payment processors each operate under their own privacy terms. We are not responsible for how third-party services handle data once you leave our platform or interact with their systems directly.
Your account is yours to manage. Several actions are available to you directly, and others can be initiated by contacting our support team. To review the data held on your account, open the account settings page once signed in — your profile details, registered payment methods such as Nagad or Rocket, and transaction records are visible there. If any detail is incorrect, you can edit it from the same settings area; fields that cannot be self-edited can be corrected by raising a support request. If you want to know what specific data categories we hold or have a question about how a record was generated, you can submit a query through the published contact route. Account closure requests are handled by the support team, and data retention following closure follows the obligations set out above. Eligibility to exercise certain rights may depend on your local law and the eligible region from which you access the platform.
Sign in and open account settings to see the profile information, registered payment methods and transaction history we hold. The fields visible there reflect the current data stored against your account.
Editable fields can be updated directly inside your account settings. For fields that are locked — such as registered email or identity verification details — raise a correction request through the support contact route.
If you have a question about a specific data record, how it was collected or what it is used for, send a written query to the support team. Include your account reference so the team can locate the relevant records quickly.
Account closure requests are handled through the support channel. Once processed, data is retained only for the period required by applicable record-keeping obligations, after which removal proceeds in line with this policy.
If you have a question about this policy, need to request a data correction or want to understand how a particular record was generated, the routes below are the published channels for privacy-related queries. Use the channel that suits your query type and include your account reference to help us locate your records without delay.
Open the chat widget on any page of the site while signed in. State that your query is a privacy or data question and the agent will route it to the correct team. This is the fastest route for straightforward account-data questions.
For detailed requests — such as a formal data review, a correction of locked account fields or a question about retention periods — email support is the appropriate route. Include your registered account email and a clear description of the request.
Several self-service actions — reviewing your profile, checking registered payment methods like Nagad or Rocket, and updating editable fields — are available directly inside your account without needing to contact support.
We apply consistent, documented practices to how account data is stored, who can access it, how long it is kept and how you can request changes. These practices apply equally to all accounts, whether access comes through desktop or mobile browser in Bangladesh.
Account data is stored on secured infrastructure. Access within our team is limited to roles that require it to operate the platform. We do not grant general internal access to personal records, and transaction data linked to Nagad or Rocket is kept separately from public-facing content.
We use cookies for session continuity — to keep you signed in between pages — and for basic, anonymised site-performance analytics. Advertising-network cookies are not placed by us. You can clear or restrict cookies through your mobile browser's settings at any time.
Your data is kept for as long as your account remains open, plus the period required by applicable record-keeping rules after closure. We do not hold data indefinitely. When the retention period ends, records are removed in line with internal data lifecycle procedures.
When this policy changes in a material way, we update the version on this page and note the change date. Continuing to use your account after a policy update means you have reviewed the revised terms. If a change affects your account significantly, we aim to notify you via your registered contact detail.
These are the questions we receive most often about account data, cookies, payment records and how to request changes. If your question is not answered here, raise it through the live chat or email support route.
We collect the details you enter during account registration — name, contact information and any payment method you connect, such as Nagad or Rocket. We also log session activity for platform operations. We do not collect data beyond what is needed to run your account and verify transactions.
Transaction reference data passes through our system to confirm status and record the outcome against your account. The payment provider handles your mobile-wallet credentials under their own policy. We do not share your transaction records with third parties for marketing or advertising purposes.
Sign in and open your account settings page. Your profile details, registered payment methods and transaction history are visible there. For a broader data summary or records not shown in settings, submit a request through the support email route with your account reference included.
Editable fields can be updated directly in account settings. Locked fields — such as your registered email — require a support request to correct. Account closure and subsequent data removal requests are handled by the support team, subject to applicable record-keeping obligations in your eligible region.
We use cookies for session continuity and anonymised performance analytics only. We do not place advertising-network cookies. You can manage or clear cookies through your browser settings on any device. Restricting session cookies may affect how your signed-in account behaves between pages.
After your account is closed, we retain data only for the period required by applicable record-keeping rules. Once that period ends, the records are removed through our standard data lifecycle process. You can ask the support team for clarification on the retention period that applies to your account.